Privacy Policy
This Privacy Policy explains how Gifting Good (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you access or use our website at giftinggood.org (the “Site”) and related services (collectively, the “Services”).
By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide
- Contact information (name, email address, phone number)
- Billing information (payment method details processed securely by third-party providers)
- Recipient information (names, mailing addresses, messages for printed cards)
- Account login credentials
- Any messages you submit to support
Automatically Collected Information
When you use the Site, we may automatically collect:
- IP address
- Device and browser type
- Pages viewed
- Time spent on the Site
- Referral sources
- Cookies or similar tracking technologies
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Deliver printed cards and e-cards
- Communicate with you about your order or account
- Provide customer support
- Improve the Site and user experience
- Send optional marketing communications (if opted in)
- Detect and prevent fraud or security issues
We do not sell personal information.
3. How We Share Information
We may share information with:
- Service providers who help us operate the business (payment processors, printing and mailing partners, analytics tools, hosting providers)
- Compliance authorities when required by law, subpoena, or government request
We do not sell, rent, or trade personal data with third parties for marketing purposes.
4. Payment Processing
All payments are securely processed through Stripe.
We do not store full credit card numbers on our servers.
Please review Stripe’s privacy practices for more details.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Remember preferences
- Improve performance
- Analyze usage patterns
You can manage cookie settings through your browser.
6. Data Retention
We retain personal information only as long as necessary to:
- Process orders
- Maintain active accounts
- Comply with legal or operational requirements
Recipient lists that you upload remain tied to your account and can be modified or removed by you at any time.
7. Data Security
We use reasonable physical, administrative, and technical safeguards to protect personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect information from them.
9. Your Choices
You may:
- Update or delete account information
- Remove recipient data stored in your account
- Opt out of marketing emails using the unsubscribe link
10. Third-Party Links
Our Site may link to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. International Users
If you access the Site from outside the United States, please note that your information may be transferred to and processed in the United States.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site indicates acceptance of the updated policy.