FAQ

Holiday 2025 Print Deadlines

• Order by December 5 to ensure your cards are postmarked by December 10.
• Order by December 10 to ensure your cards are postmarked by December 15.
• Order by December 23 to ensure your cards are postmarked by December 31.

Can I schedule my cards to be mailed on a specific date?

Yes! During checkout, you can select a preferred mail date from the holiday schedule.

What payment methods do you accept?

We accept all major credit cards: Visa, Mastercard, American Express, Discover, and Diners Club. To maximize impact, consider covering credit card fees—your generosity helps support CPC’s conservation programs.

What are the upload requirements?

• File must be in .CSV format.
• All fields are required except: Honorific, Company, Apartment/Suite, and Personal Message.
• Personal messages are limited to 80 characters.
• Use standard three-letter country codes (e.g., USA, CAN, GBR).

How do I format my CSV?

1. Visit cpc.giftinggood.org and click Customer Sign In or Create Account at the top of the page.
2. Once signed in, click My Account in the top-right corner.
3. Select Recipients, then click Upload Recipients.
4. Click Sample Upload File to download a template. Replace the sample names with your recipient list.
5. Drag and drop your completed .CSV file onto the page, or use Select a File to upload manually.

I’ve sent personalized cards through Gifting Good before. Do I have to re-enter my mailing list?

No! Just select any card design and click Add to Cart. Sign in when prompted, and your previous recipient list will appear automatically.

You can edit, remove, or add new recipients anytime under My Account → Recipients.

What if I forgot my password?

1. Click Customer Sign In, then Forgot Password.
2. Enter your email address to receive a one-time sign-in code.
3. Enter the code on the website and create a new password.

Can I add a donation to my order?

Yes — you’ll have the option to include an additional donation during checkout to support Coastal Prairie Conservancy’s conservation and restoration work.

What should I do if a card wasn’t received?

If a recipient didn’t receive their card, email the Coastal Prairie Conservancy team with:

• your name
• your phone number
• the recipient’s name

They’ll gladly send a replacement at no additional cost.

Other questions?

Need help with your order or the platform? Contact:

📞 713-523-6135 ext.6

✉️ ksierra@coastalprairieconservancy.org

Want to learn more about Coastal Prairie Conservancy? Visit coastalprairieconservancy.org.